FAQ – Web Design

How long will it take for my web site to be designed?

  • Basic Package: 2 Business Working Days
  • Premium Package: 4 Business Working Days
  • E-commerce Package: 7 Business Working Days

Will we need to have a meeting in connection with the website design?

We value our Clients time. Time is Gold. We will do our best not to trouble our clients for any information. Only scenarios where we need the client’s input to check if the website design and functionality is exactly as per the requirements given to us.

Once my website design is completed -what aftersales service do you offer?

We offer 30 Day Worry free guarantee for our Basic Packages.

Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?

You may move your website to another web hosting service at any time. Once your website design has been completed we can host it for you. We have 250 different C Class IPs. Or if you would like to host it yourself, we can email the files and necessary documentation for you.

Will my website design be” Search Engine” friendly?

Yes certainly. All the websites we build are search engine friendly.

Why HRC Web Designs ?

Place your order and you will see for yourself.

Are there any hidden costs associated with web design services. Is this true?

What you see is what you pay. We do not charge you a dime over what is listed in our packages. If you are purchasing the domain name with us, you will need to bear an additional Renewal cost at the end of 1 year from the date of purchase of your domain. [This cost will vary based on the rates applicable after a year]

How do I update my website?

For Basic Packages, we will be more than happy to update the content for you as these are just a few pages. For Premium and E-commerce Packages we will provide you with the CMS and documentation that you can update the details by yourself.

Is there any site maintenance fee?

No, There is no site maintenance fee.

Are your designs cross browser tested?

Yes, Indeed

Can you provide all our web design and hosting services?

Yes we can be all of it.

  • Domain Name Registration
  • Website Design
  • Web Hosting
  • Email Accounts Management

Do you guarantee that my site will always be available?

We assure you 99% up time.

Do you use Flash animation in your website design?

No, As Flash is not Search Engine Friendly we do our best not to use it.

Can I see how many visitors I’ve had to my website?

Yes we provide Google Analytics.

How can I accept credit cards on my website?

Yes we can integrate Payment Gateways such as

  • Paypal (You need to provide your paypal Id)
  • Google Check Out (You need Provide your Google Merchant ID)

How many pages can I have on my web site?

As Mentioned in the pricing table here: http://kingswebdesign.tk/web-design/

I already have a website and I need it updating, can you help me?

Please mention your details here and we will send you a custom quote: http://kingswebdesign.tk/request-a-quote/

Do you redesign existing websites?

Please mention your details here and we will send you a custom quote: http://kingswebdesign.tk/request-a-quote/

What if I do not like the design?

We would not like to think that you are not happy with the final website design. Our aim is to design for you a website specific to your requirements which you are completely happy with. So Yes we will sit down and work it out for you and make sure you are 100% happy.

Can I upgrade from the Basic to a Premium or E-commerce package?

Yes, You can, We will send you the new payment link to upgrade the package.

What is your payment policy and what type of payments do you accept?

We accept only Paypal at the moment.

What is your refund policy?

Our Clients are 100% happy with the results we have delivered to them. In case you are not happy with our service, we can offer you full refund.

What is your privacy policy?

We will never sell or share your personal information to any Third-Party company without your express consent and knowledge.

Once you complete website design, who owns the copyright?

Everything is owned by you.

Do you write my website content for me?

Nobody knows your business like you do. So you will need to give us a headstart with as much as informative content as possible for us to build on it.

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