FAQ – PSD Slicing

FAQ - New

What if I require some changes in mark up provided by you? 

We always strive to offer 100% service satisfaction. We are always ready to provide service even after the process is completed. You may send across the list of changes. We are glad to aid you with the minor updates or changes even if those were not part of your original project specifications. You can feel free to reach us to discuss about negotiations.

What if I require some changes in mark up provided by you?

We assure that the information we receive from the client side will always remain confidential and it would never be passed to any third parties. We are always ready to sign NDA.

Do you cover compatibility in all the major browsers?

We develop the Mark ups according to W3C standards thus it will be compatible across all major browsers. Once the Mark ups are ready, our QA Team tests the them across all major browsers such as Internet Explorer 6 / 7 / 8, Firefox 3+, Google Chrome, Opera 9+ and Safari 3 / 4 / 5.

What are the preferred Image formats?

We more often than not prefer Photoshop PSD files. We also accept other popular image file formats such as PNG, PDF or AI. In case of any queries please drop in a Inquriy or Give us a call.

Do you help the clients with WordPress theme installation?

We are always ready to provide service to our clients. We would install the theme on your server, if you could provide the Http link to Server folder. phpMyAdmin access. FTP access (host, login, password) details.

What are the possible limitations in email templates design?

Kindly note down the following limitations:

  • The text laid over the pattern background would be placed as an image.
  • We generally place the editable HTML text over the solid colour backgrounds.
  • Kindly avoid image overlapping, Example Placing a Button over Background image.

What is the required width of an email template?

The optimal width is from 600px to 700px.

Do I have to pay upfront?

We wish to receive upfront payments. However, in case of multiple page orders, you can pay upfront for the markup of only the first page. We will create the XHTML/CSS for the first page and send it to you. You review the markup and if you’re satisfied with the code, you submit the payment for the rest of the pages. It’s that simple. If you’re unsure about the total price of the project you do not have to complete the payment step. In this case we will look through your designs and requirements and will send you the payment link via email.

Which fonts are better to use?

Web fonts without effects are preferable. Any other fonts will be included into images.

What if we have any other query?

Please drop in your query in our Enquiry form. We would respond within few hours.

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